Terms of Service for IMPAX5 Sdn Bhd E-Commerce Website
These Terms and Conditions ("Agreement") are entered into by and between the customer ("Customer," "You," or "Your") and IMPAX5 SDN BHD ("Company," "We," "Us," or "Our"). This Agreement governs Your use of the www.impax5.com website and the purchase of uniforms and custom T-shirts ("Products") offered on the website.
Please read this Agreement carefully before accessing or using Our website. By accessing or using the website, you agree to be bound by the terms and conditions outlined in this Agreement. If You do not agree to all of these terms, do not use this website.
1. Ordering and Purchase
1.1. By placing an order on Our website, you are making an offer to purchase the selected Products subject to this Agreement.
1.2. We offer both custom T-shirts and readily available uniforms for purchase on Our website. For readily available uniforms, the terms below apply:
1.2.1. Our readily available uniforms are pre-designed and in stock. You can select from available sizes and styles.
1.2.2. The price and availability of readily available uniforms will be confirmed during the checkout process.
1.3. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
1.4. Prices for Products are subject to change without notice. The final price for the Products will be confirmed during the checkout process.
2. Customization
2.1. Custom T-shirts and uniforms are made to order. You are responsible for providing accurate customization details, including sizing, colours, and design specifications.
2.2. We are not responsible for any errors or discrepancies in the customization details provided by You.
3. Payment
3.1. Payment for Products must be made through the methods specified on Our website.
3.2. All payments are processed securely, and Your payment information is protected. However, We are not responsible for any third-party payment processing errors or breaches.
4. Shipping and Delivery
4.1. We will make reasonable efforts to deliver Your order within the estimated delivery timeframes. However, delivery times may vary and are not guaranteed.
4.2. You are responsible for providing accurate shipping information. We are not liable for any delays or non-delivery due to inaccurate or incomplete information provided by You.
4.3. Shipping fees and delivery options are outlined on Our website and are subject to change.
5. Returns and Refunds
5.1. Please refer to Our "Returns and Refunds Policy," which is available on Our website, for detailed information on the process for returning Products and obtaining refunds.
6. Intellectual Property
6.1. All content on Our website, including text, graphics, logos, and images, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without Our express written permission.
7. Privacy
7.1. Your use of Our website is subject to Our Privacy Policy, which is available on Our website. By using Our website, You consent to the collection and use of Your personal information as described in the Privacy Policy.
8. Limitation of Liability
8.1. We are not liable for any indirect, consequential, punitive, or incidental damages arising out of or in connection with Your use of Our website or the purchase of Products.
8.2. Our total liability in any matter arising under or in connection with this Agreement is limited to the amount You paid for the Products.
9. Governing Law
9.1. This Agreement is governed by and construed in accordance with the laws of Malaysia.
10. Changes to Terms and Conditions
10.1. We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on Our website.
By using Our website and purchasing Products, You acknowledge and accept these Terms and Conditions. If You have any questions or concerns, please contact Us at admin@impax5.com.
Last Updated: 22 September 2023