Privacy Policy
1. Introduction
IMPAX5 SDN BHD ("Company," "We," "Us," or "Our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.impax5.com ("Website") to purchase uniforms and custom T-shirts ("Products").
2. Information We Collect
2.1. Personal Information: We may collect personal information, including but not limited to your name, email address, shipping address, and payment information when you place an order on our Website.
2.2. Customization Details: When you customize T-shirts or uniforms, we collect the design specifications, sizing information, and colour preferences you provide to fulfil your order accurately.
2.3. Website Usage Information: We may collect information about your interactions with our Website, including your IP address, browser type, device information, and pages visited. This data helps us improve the Website's functionality and user experience.
3. How We Use Your Information
3.1. Order Processing: We use your personal information to process and fulfil your orders for Products. This includes order confirmation, shipping, and delivery.
3.2. Customization: Your customization details are used to create and customize your T-shirts and uniforms according to your preferences.
3.3. Customer Support: We may use your information to provide customer support, answer your inquiries, and address any issues or concerns.
3.4. Marketing: With your consent, we may use your email address to send you promotional offers, updates, and newsletters. You can opt out of these communications at any time.
4. Information Sharing
4.1. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law.
4.2. We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to facilitate order processing and delivery.
5. Data Security
5.1. We implement security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
6.1. Our Website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
7. Your Choices
7.1. You can access, update, or delete your personal information by contacting us. You can also opt out of receiving marketing communications from us.
8. Changes to this Privacy Policy
8.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our Website, and the date of the last update will be revised accordingly.
9. Contact Us
10.1. If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our Privacy Officer at admin@impax5.com.
By using our Website and purchasing Products, you consent to the terms outlined in this Privacy Policy. If you do not agree with this Policy, please do not use our Website.
Last Updated: 22 September 22